Ensure your clinical trials run smoothly with Viedoc’s in-depth technical support. Our dedicated support team ensures in-house Viedoc Certified Designers can maintain and fine-tune their clinical studies for optimum performance. Viedoc’s online help desk and worldwide, round-the-clock support is skilled, experienced, and ready to help you succeed.
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Viedoc’s eClinical suite is designed to be easy to use and maintain. As you apply updates, protocol changes, and new configurations and workflows, you’ll want to ensure that your entire Viedoc ecosystem seamlessly delivers the power and capability you’ve come to expect.
Our live technical support ensures in-house Viedoc Certified Designers have the resources they need to maintain and fine-tune their clinical studies for optimum performance.
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Web-based help desk that delivers the precise level of support you need.
Worldwide, round-the-clock support from our local offices in 5 global regions, including the US, EU, Japan, China, and Australia.
Rapid responses from a Viedoc expert who understands both the technical aspects of our system and the specific demands of clinical trials.