How a Leading CRO in America Praises Viedoc’s Capabilities to Simplify Clinical Trials

We recently sat down with three industry experts from Linical Americas, a world-renowned CRO (Contract Research Organization) conducting clinical trials in oncology, vaccines, dermatology, pain, women's health, and nutrition.

Headquartered in Japan, with a significant presence across North America, Europe, and Asia-Pacific, Linical provides a full spectrum of drug development services from early-stage to large-scale multinational studies. They aim to provide clients with the right size, reach, and team for the best possible clinical trial results. Their leadership team combines entrepreneurial business talents, clinical and medical expertise, and biotech industry experience.

Viedoc simplifies the clinical trial process

Linical has been working with Viedoc for several years and is particularly positive about Viedoc’s capacity to simplify the clinical trial process—scientifically and professionally. Smooth, personalized, and timely communication, as well as relevant and useful templates and great tools for practical, intuitive data management are the cornerstone of their praise for Viedoc.

Yolanda Johnson, Linical’s CDM Manager of Biometrics, heads the biometrics department, which includes data management, programming, database programming, and SaaS programming. She’s been in the clinical research industry for 25 years.

- I really like the range of capabilities, and the fact that it’s very easy to communicate with the Viedoc team. It’s very easy to get feedback, and I really appreciate how we can enter information and then get a quote pretty much immediately—within 24 hours at the max—which is great from a business perspective.

Yolanda has received a lot of positive feedback from her clients regarding Viedoc's ePro and Logistics services, as well as the unified suite.

- The all-in-one or ‘one-stop-shop’ approach significantly cuts down on vendor management, database setup time, and all the extra APIs that you sometimes have to use when using external vendors.

Viedoc saves time and gets the job done faster

Her colleagues, Mary Beth Horak, Linical Americas Senior Data Manager, and Linda Doerwald, Data Project Manager, mirror this viewpoint. Viedoc provides many solutions that save them time in their daily activities and when setting up studies— from template drag and drop functionality, which makes building and tweaking studies effortless— to the integrated ePro system and logistical services, which track shipments and manage randomization. Rapidness of service, from entering information on viedoc.com to receiving a quote, is another outstanding feature. Linda explains;

- I like that you guys have thought of the simple things like Excel documents for common edit checks, or that we can always contact you. It’s always very easy to get an answer. You’re very responsive at Viedoc.

Combining technology and design to streamline, automate and simplify conventional processes within clinical research is Viedoc’s fundamental aim. If making every aspect of clinical studies smoother is what it takes to make a difference in people’s lives, Viedoc seems prepared to take the challenge. And according to Linical, we are well on our way.